/* =====================================================================
   Subportal /Servicios - ZettaNET
   ---------------------------------------------------------
   Se apoya en las variables --zn-* que ya define FarmTech.min.css
   (se carga antes que este archivo), para que el subportal se vea
   igual que la portada sin duplicar la paleta.
   ===================================================================== */

.zn-sop-body {
    background: var(--zn-bg, #f7f9fc);
    color: var(--zn-ink, #0f172a);
}

/* ---------------- Portada ---------------- */

.zn-sop-hero {
    background: linear-gradient(160deg, var(--zn-dark, #060d1f) 0%, var(--zn-dark-2, #0a1430) 100%);
    padding: 90px 0 80px;
    color: #fff;
}

.zn-sop-hero__title {
    font-size: clamp(1.9rem, 4.2vw, 3rem);
    font-weight: 800;
    line-height: 1.15;
    margin: .6rem 0 1rem;
    letter-spacing: -.02em;
}

.zn-sop-hero__desc {
    color: rgba(255, 255, 255, .78);
    font-size: 1.06rem;
    max-width: 56ch;
    margin: 0 0 2rem;
}

.zn-sop-hero__list {
    list-style: none;
    padding: 0;
    margin: 0;
    display: grid;
    gap: .7rem;
    grid-template-columns: repeat(auto-fit, minmax(230px, 1fr));
}

.zn-sop-hero__list li {
    display: flex;
    align-items: center;
    gap: .6rem;
    color: rgba(255, 255, 255, .9);
    font-size: .97rem;
}

.zn-sop-hero__list i {
    color: var(--zn-cyan, #22d3ee);
    flex: none;
}

/* ---------------- Secciones ---------------- */

.zn-sop-section {
    padding: 56px 0 72px;
}

/* ---------------- Tarjetas ---------------- */

.zn-sop-card {
    background: var(--zn-white, #fff);
    border: 1px solid var(--zn-line, #e5eaf2);
    border-radius: 18px;
    padding: clamp(1.4rem, 3vw, 2.4rem);
    box-shadow: 0 18px 44px rgba(6, 13, 31, .07);
    max-width: 720px;
    margin: 0 auto;
}

.zn-sop-card--centro { text-align: center; }

.zn-sop-card__title {
    font-size: 1.5rem;
    font-weight: 800;
    margin: 0 0 .5rem;
    color: var(--zn-ink, #0f172a);
}

.zn-sop-card__desc {
    color: var(--zn-soft, #5b6f86);
    margin: 0 0 1.6rem;
}

/* ---------------- Formularios ---------------- */

.zn-sop-form { text-align: left; }

.zn-sop-campo { margin-bottom: 1.1rem; }
.zn-sop-campo--mt { margin-top: 1.6rem; }

.zn-sop-fila {
    display: grid;
    gap: 0 1rem;
    grid-template-columns: repeat(auto-fit, minmax(200px, 1fr));
}

.zn-sop-label {
    display: block;
    font-weight: 600;
    font-size: .88rem;
    margin-bottom: .35rem;
    color: var(--zn-ink, #0f172a);
}

.zn-sop-input {
    width: 100%;
    border: 1.5px solid var(--zn-line, #e5eaf2);
    border-radius: 11px;
    padding: .72rem .9rem;
    font: inherit;
    background: #fff;
    color: var(--zn-ink, #0f172a);
    transition: border-color .15s, box-shadow .15s;
}

.zn-sop-input:focus {
    outline: none;
    border-color: var(--zn-primary, #3b82f6);
    box-shadow: 0 0 0 4px rgba(59, 130, 246, .16);
}

.zn-sop-textarea { resize: vertical; min-height: 104px; }

.zn-sop-ayuda {
    display: block;
    color: var(--zn-soft, #5b6f86);
    font-size: .8rem;
    margin-top: .3rem;
}

/* ---------------- Botones ---------------- */

.zn-sop-btn {
    display: inline-flex;
    align-items: center;
    justify-content: center;
    gap: .5rem;
    border: none;
    border-radius: 12px;
    padding: .82rem 1.5rem;
    font-weight: 700;
    font-size: .97rem;
    cursor: pointer;
    text-decoration: none;
    transition: background .15s, opacity .15s, transform .1s;
}

.zn-sop-btn--full { width: 100%; }

.zn-sop-btn {
    background: var(--zn-primary, #3b82f6);
    color: #fff;
}

.zn-sop-btn:hover:not(:disabled) {
    background: var(--zn-blue-dark, #2563eb);
    color: #fff;
}

.zn-sop-btn:active:not(:disabled) { transform: translateY(1px); }

.zn-sop-btn:disabled {
    opacity: .65;
    cursor: not-allowed;
}

/* Variante de texto: sin fondo, para "volver" y "volver al inicio". */
.zn-sop-btn--texto {
    background: transparent;
    color: var(--zn-soft, #5b6f86);
    padding: .5rem .2rem;
    margin-top: 1rem;
}

.zn-sop-btn--texto:hover:not(:disabled) {
    background: transparent;
    color: var(--zn-primary, #3b82f6);
}

.zn-sop-btn--cargando { pointer-events: none; }

/* ---------------- Avisos ---------------- */

.zn-sop-aviso {
    margin-top: 1rem;
    padding: .8rem 1rem;
    border-radius: 11px;
    font-size: .9rem;
    text-align: left;
    border: 1px solid transparent;
}

.zn-sop-aviso--error {
    background: #fef2f2;
    border-color: #fecaca;
    color: #991b1b;
}

.zn-sop-aviso--ok {
    background: #f0fdf4;
    border-color: #bbf7d0;
    color: #166534;
}

/* ---------------- Saludo y datos del cliente ---------------- */

.zn-sop-saludo {
    display: flex;
    align-items: center;
    gap: 1rem;
    max-width: 720px;
    margin: 0 auto 1.4rem;
}

.zn-sop-avatar {
    width: 56px;
    height: 56px;
    flex: none;
    border-radius: 50%;
    display: grid;
    place-items: center;
    background: linear-gradient(135deg, var(--zn-primary, #3b82f6), var(--zn-cyan, #22d3ee));
    color: #fff;
    font-weight: 800;
    font-size: 1.2rem;
}

.zn-sop-saludo__texto {
    font-size: 1.35rem;
    font-weight: 800;
    margin: 0;
}

.zn-sop-saludo__sub {
    margin: .1rem 0 0;
    color: var(--zn-soft, #5b6f86);
    font-size: .92rem;
}

.zn-sop-datos {
    display: grid;
    gap: .8rem;
    grid-template-columns: repeat(auto-fit, minmax(160px, 1fr));
    background: var(--zn-white, #fff);
    border: 1px solid var(--zn-line, #e5eaf2);
    border-radius: 16px;
    padding: 1.3rem;
    max-width: 720px;
    margin: 0 auto;
}

.zn-sop-dato dt {
    font-size: .74rem;
    text-transform: uppercase;
    letter-spacing: .06em;
    color: var(--zn-soft, #5b6f86);
    font-weight: 700;
}

.zn-sop-dato dd {
    margin: .15rem 0 0;
    font-weight: 600;
    color: var(--zn-ink, #0f172a);
}

.zn-sop-nota {
    max-width: 720px;
    margin: .8rem auto 2rem;
    color: var(--zn-soft, #5b6f86);
    font-size: .85rem;
}

.zn-sop-nota--centro { text-align: center; }

/* ---------------- Bloque de requerimiento ---------------- */

.zn-sop-bloque {
    max-width: 720px;
    margin: 0 auto;
}

.zn-sop-bloque__titulo {
    font-size: 1.12rem;
    font-weight: 800;
    margin: 0 0 .9rem;
}

.zn-sop-tipos {
    display: grid;
    gap: .8rem;
    grid-template-columns: repeat(auto-fit, minmax(190px, 1fr));
}

.zn-sop-tipo {
    display: block;
    cursor: pointer;
    margin: 0;
}

/* El radio real se oculta pero NO se quita del flujo: si se usara
   display:none, dejaba de ser enfocable con el teclado y el formulario
   quedaria sin responder para quien navega sin raton. */
.zn-sop-radio {
    position: absolute;
    width: 1px;
    height: 1px;
    opacity: 0;
    pointer-events: none;
}

.zn-sop-tipo__caja {
    display: block;
    height: 100%;
    border: 1.5px solid var(--zn-line, #e5eaf2);
    border-radius: 14px;
    padding: 1rem;
    background: #fff;
    transition: border-color .15s, box-shadow .15s, background .15s;
}

.zn-sop-tipo__caja i {
    display: block;
    font-size: 1.3rem;
    color: var(--zn-primary, #3b82f6);
    margin-bottom: .45rem;
}

.zn-sop-tipo__caja strong {
    display: block;
    font-size: .97rem;
    margin-bottom: .15rem;
}

.zn-sop-tipo__caja small {
    color: var(--zn-soft, #5b6f86);
    font-size: .82rem;
    line-height: 1.35;
    display: block;
}

.zn-sop-tipo:hover .zn-sop-tipo__caja {
    border-color: var(--zn-blue-bright, #60a5fa);
}

.zn-sop-radio:focus-visible + .zn-sop-tipo__caja {
    box-shadow: 0 0 0 4px rgba(59, 130, 246, .25);
    border-color: var(--zn-primary, #3b82f6);
}

.zn-sop-radio:checked + .zn-sop-tipo__caja {
    border-color: var(--zn-primary, #3b82f6);
    background: #f0f7ff;
    box-shadow: 0 0 0 3px rgba(59, 130, 246, .15);
}

/* ---------------- Confirmacion ---------------- */

.zn-sop-ok {
    width: 62px;
    height: 62px;
    margin: 0 auto 1rem;
    border-radius: 50%;
    display: grid;
    place-items: center;
    background: #dcfce7;
    color: #15803d;
    font-size: 1.8rem;
}

.zn-sop-ticket {
    color: var(--zn-soft, #5b6f86);
    font-size: .95rem;
}

/* ---------------- Respuestas del equipo ---------------- */

.zn-sop-respuestas {
    max-width: 720px;
    margin: 0 auto 1.6rem;
}

.zn-sop-respuestas__titulo {
    display: flex;
    align-items: center;
    gap: .5rem;
    font-size: 1.02rem;
    font-weight: 800;
    color: var(--zn-primary, #3b82f6);
    margin: 0 0 .8rem;
}

.zn-sop-respuesta {
    background: var(--zn-white, #fff);
    border: 1px solid var(--zn-line, #e5eaf2);
    border-left: 3px solid var(--zn-primary, #3b82f6);
    border-radius: 12px;
    padding: .85rem 1rem;
    margin-bottom: .7rem;
}

.zn-sop-respuesta__texto {
    font-size: .92rem;
    line-height: 1.5;
    white-space: pre-wrap;
    word-break: break-word;
    color: var(--zn-ink, #0f172a);
}

.zn-sop-respuesta__meta {
    margin-top: .45rem;
    font-size: .76rem;
    color: var(--zn-soft, #5b6f86);
}